CRN Unveils the Elite MSP 500 for 2025: Discover the Top Managed Service Providers

So, CRN just dropped their big list for 2025, the MSP 500, and it's basically a rundown of all the top managed service providers out there. If you're trying to figure out who's who in the IT world for handling your business tech, this is the place to look. They break it down into different groups, so you can see who's best for what kind of company. It’s a pretty useful guide, especially if you’re feeling overwhelmed by all the tech stuff.

Key Takeaways

• The CRN MSP 500 2025 list highlights leading managed service providers in North America that help businesses with their IT needs.

• The list is split into three categories: Pioneer 250 (SMB focus), Elite 150 (on- and off-premises services), and Managed Security 100 (cloud security).

• Companies like NWN, New Charter Technologies, Logicalis US, and ePlus Inc. are recognized for their managed services.

• These providers help businesses improve efficiency, simplify IT, and get more from their technology spending.

• The CRN MSP 500 2025 list is featured in the February 2025 issue of CRN Magazine and online starting February 10.

CRN Unveils The Elite MSP 500 For 2025

CRN, a well-known name in the tech industry, has just dropped its much-anticipated MSP 500 list for 2025. This isn't just a casual mention; it's a serious guide highlighting the top Managed Service Providers across North America. Think of these companies as the go-to folks for businesses looking to get their IT sorted without all the usual headaches. They're the ones making sure your tech works smoothly, simplifying complicated systems, and helping you get the most bang for your buck when it comes to technology investments.

Understanding The CRN MSP 500 List

This annual list is CRN's way of recognizing companies that are really good at managing IT services for other businesses. It's not just about having a lot of clients; it's about how well they help those clients run their operations. These providers are basically the backbone for many companies, letting them focus on what they do best instead of worrying about servers, networks, or software updates. The 2025 list is a testament to the growing importance of reliable IT management in today's fast-paced business world.

Key Dates For The 2025 MSP 500

Mark your calendars if you're interested in this space. The full rundown of the 2025 MSP 500 list is available in the February 2025 issue of CRN Magazine. For those who prefer to browse online, the list also went live on www.crn.com/msp500 starting February 10th. So, if you missed the print edition, the web is your best bet.

The Importance Of Managed Service Providers

Why all the fuss about MSPs? Well, in simple terms, they take the burden of IT management off a company's shoulders. This means businesses, big or small, can avoid the costs and complexities of building and maintaining their own IT departments. MSPs bring specialized knowledge and tools that most companies can't afford to have in-house. They help businesses stay competitive by keeping their technology up-to-date and secure, which is pretty important these days.

Here's a quick look at what makes these providers stand out:

• Efficiency Boost: They streamline IT operations, making things run faster and smoother.

• Cost Savings: By managing IT, they often reduce overall technology spending.

• Security Focus: They provide robust security measures to protect against threats.

• Scalability: They can easily adjust services as a business grows or changes.

The companies featured on this list are recognized for their ability to help clients of all sizes become more adaptable and manage their IT spending effectively as they expand. These are the providers that foresee what technology clients will need and create new services and solutions that allow customers to concentrate on their main business activities to achieve success faster.

Navigating The MSP 500 Categories

CRN breaks down the MSP 500 list into three distinct groups, each highlighting a different focus area for managed service providers. It’s not a one-size-fits-all kind of recognition. This helps businesses figure out which type of MSP might be the best fit for what they need right now. Think of it like choosing the right tool for a specific job – you wouldn't use a hammer to screw in a bolt, right? The categories are designed to make it easier to find that perfect match.

The Pioneer 250: Serving Small And Midsize Businesses

This category is all about the MSPs that really get the needs of smaller companies and those in the middle market. They often focus on providing a solid foundation of managed IT services that help these businesses run more smoothly without breaking the bank. They understand that smaller operations might not have huge IT departments, so they step in to fill that gap, making technology work for them.

The Elite 150: Comprehensive On- And Off-Premises Services

Now, the Elite 150 is for the big players. These are the MSPs that can handle pretty much anything, whether it's managing your servers in your own building or handling everything in the cloud. They're often working with larger companies, the midmarket and enterprise folks, who need a wide range of services. These providers are recognized for their extensive capabilities in both on-site and remote IT management. It’s about having a full spectrum of support.

The Managed Security 100: Cloud Security Expertise

In today's world, security is a huge deal, especially with everything moving to the cloud. The Managed Security 100 category shines a light on MSPs that are really good at cloud security. They know how to protect businesses from online threats, manage security policies, and keep data safe in the cloud environment. If your main concern is keeping your digital assets secure, this is the group to look at.

Recognized Leaders On The CRN MSP 500 List

This year's CRN MSP 500 list shines a spotlight on some truly impressive companies. It's not just about who's big, but who's smart and effective in helping businesses manage their technology. We're seeing a lot of innovation, especially in how these providers are using new tools to make IT simpler and more powerful for their clients. These are the companies that are really making a difference for businesses looking to grow without getting bogged down in IT headaches.

NWN's AI-Powered Managed Services

NWN has made a significant mark on the 2025 MSP 500 list, specifically in the Elite 150 category. Their approach centers on AI-powered managed services, which they deliver through their own Experience Management Platform (EMP). This platform is designed to speed up how quickly businesses see value from their tech investments and makes managing complex multi-cloud setups much easier for IT teams. It's pretty cool to see how they're using AI not just as a buzzword, but to actually solve real-world IT management problems. They've also got some seriously happy customers, with a high NPS score, and their employees seem pretty pleased too, which often points to a well-run operation.

New Charter Technologies' Smart IT Solutions

New Charter Technologies also earned a spot in the Elite 150 category. Their focus is on providing IT solutions that are both smart and efficient, aiming to reduce friction for their clients and boost their ability to grow. They seem to be blending local, hands-on support with the reach of a larger, nationwide network. This combination allows them to tackle tough IT issues quickly and without breaking the bank, which is a big win for businesses trying to save money and scale up. They're really trying to build what they call 'the IT department of tomorrow, today.'

Logicalis US Drives IT Innovation

While specific details for Logicalis US's inclusion on the 2025 list are still emerging, their consistent presence on such rankings highlights their role in driving IT innovation. Companies like Logicalis often focus on helping businesses adapt to changing technology landscapes, providing services that go beyond basic maintenance to strategic IT planning and execution. Their work typically involves helping clients integrate new technologies and optimize their existing infrastructure to meet evolving business demands. It's about making sure businesses aren't just keeping the lights on, but are actively using technology to get ahead. You can find more about how vendors are graded in key areas on CRN's Annual Report Card.

ePlus Inc. Continues Its MSP 500 Recognition

It’s pretty cool to see ePlus inc. making the CRN MSP 500 list again, this time in the Elite 150 category. This isn't their first rodeo; it's actually their 10th year on this list, which tells you something about their staying power. They're recognized for helping businesses manage their IT stuff, especially when things get complicated.

ePlus Managed Services For Enterprise

Basically, ePlus helps bigger companies keep their IT systems running smoothly and securely. They handle a lot of the day-to-day tech headaches so businesses can concentrate on what they do best. Think of it like having a dedicated IT crew that's always on, but without having to hire them all directly. They've been doing this for over 25 years, which is a long time in the tech world.

• Proactive Security: They work to keep your systems safe from threats before they become a problem.

• Operational Control: Helping you manage and understand your IT infrastructure better.

• Risk Minimization: Reducing the chances of IT issues causing major disruptions.

Addressing Today's IT Challenges With Managed Services

Things are getting more complex out there, especially with all the new AI tools popping up. Companies are feeling the pinch with not enough skilled IT staff and the constant need to prove that their tech spending is actually paying off. This is where managed services really shine. ePlus offers a wide range of services, covering things like cloud management, security, and network operations. They've got a solid track record across different industries, which is pretty reassuring.

The pressure to show a return on technology investments is higher than ever, causing many organizations to look to managed services providers for support.

Compliance And Security In Managed Services

When you're handing over your IT operations, you want to know it's being done right and securely. ePlus has some pretty serious compliance credentials for their managed services. They've got attestations like SSAE 18 (SOC 1 Type 2) and HIPAA, plus SSAE 18 SOC 2 Type 2 for their cloud services. This means they're meeting specific standards for how they handle your data and systems, which is a big deal for any business, especially those in regulated fields. You can check out more about ePlus Managed Services and what they do.

The Value Proposition Of Top MSPs

Enhancing Business Efficiency And IT Simplicity

Look, running a business these days is complicated enough without having to wrestle with IT problems on top of it all. That's where the MSPs on CRN's list really shine. They take the headaches out of managing your technology, making things run smoother. Think about it: instead of your team trying to fix a server issue or figure out a new software update, they can just… do their actual jobs. It's about making your day-to-day operations less of a struggle and more about getting things done. They handle the tech so you don't have to.

Optimizing Technology Investments For Growth

Spending money on IT can feel like throwing it into a black hole sometimes, right? Top MSPs help you get more bang for your buck. They know what's out there, what's worth it, and how to make it work for your specific business. It's not just about buying new gadgets; it's about making sure the technology you have, or the technology you're thinking about getting, actually helps you grow. They help you avoid costly mistakes and make sure your IT spending is actually moving the needle forward.

Focusing On Core Business Goals With Expert Support

Ultimately, most business owners didn't start their company to become IT experts. They started it to do what they do best. The real win with a good MSP is that they free you up to do just that. You can stop worrying about whether your network is secure or if your software is up-to-date, and instead, focus on serving your customers, developing new products, or whatever your main business is. It's like having a dedicated IT department that's always got your back, so you can concentrate on what really matters.

The companies recognized on the MSP 500 list are the ones that get it. They understand that technology should be a tool to help businesses succeed, not a roadblock. They're the ones who can anticipate what you'll need next and build solutions that make your business more agile and your IT budget work smarter, not harder. It's all about letting you focus on your main business so you can get ahead.

Here's a look at what these providers help you achieve:

• Streamlined Operations: Less downtime, fewer tech glitches, and smoother workflows across the board.

• Cost Control: Better budgeting for IT, avoiding unexpected expenses, and getting more value from your tech spend.

• Scalability: IT solutions that can grow with your business, so you're not held back by outdated systems.

• Security Peace of Mind: Keeping your data and systems safe from threats, which is more important than ever.

CRN's Annual Report Card: A Partner's Perspective

Vendor Performance In Key Technology Areas

For 40 years now, CRN has been asking solution providers to grade their IT vendor partners. It's a big deal because it gives us a real look at who's actually doing a good job supporting the folks who sell their tech. This year, they looked at 23 different technology areas, from old-school stuff like laptops and network gear to newer things like hybrid cloud and all sorts of security. It's not just about the products themselves, but how well vendors work with their partners.

Criteria For Evaluating IT Vendors

So, how do they figure out who's good and who's not? CRN breaks it down into four main buckets:

• Product Innovation: This covers things like how reliable the products are, if they have cool new features, and if they play nice with other tech.

• Support: This is all about the help you get. Think presales advice, fixing problems after you buy, and training.

• Partnership: This looks at how good the vendor's partner programs are, how well they communicate, and if it's easy to do business with them.

• Managed and Cloud Services: Here, they check out pricing models, how well things work with management tools, and if the vendor's channel program is ready for the cloud.

Vendors get scored on 21 specific points within these categories. Some vendors really shine in one area, while others might do well across the board. It's a pretty detailed way to see who's hitting the mark.

Insights From Solution Providers On Partnership

What do solution providers really care about when picking a vendor? It's a mix. They want solid products, sure, but the support and the actual partnership are huge. Vendors that make it easy to do business, offer good profit potential, and communicate well tend to score higher. It’s not just about the tech; it’s about the relationship.

The best vendors understand that their success is tied to the success of their partners. They invest in programs and support that help solution providers grow their own businesses, rather than just pushing products.

Here's a quick look at how some vendors scored in specific areas:

Vendor	Category	Overall Score	Product Innovation	Support	Partnership	Managed & Cloud Services
Sophos	Security—Network Security—SMB	87.6	99.1	84.6	94.9	69.4
Cribl	Storage—Data Protection/Observability/Resiliency	94.9	99.5	90.8	98.1	90.2
Huntress	Security—Identity	88.8	98.8	82.9	89.0	82.7

CRN's Annual Report Card gives us a look at what partners think. It's a great way to see how companies are doing from the people who work with them every day. Want to know how your IT partner stacks up? Visit our website to see how we help businesses succeed.

Looking Ahead with the MSP 500

So, that's the rundown on CRN's 2025 MSP 500 list. It's pretty clear these companies are the ones businesses should be looking at if they need help managing their tech. They're the ones making things run smoother, keeping IT from becoming a headache, and helping companies get more out of their technology spending. Whether you're a small business or a big enterprise, finding the right MSP can really make a difference. This list is a great starting point to find those partners who are on top of what's next in technology and can help you focus on what you do best.

Frequently Asked Questions

What is the CRN MSP 500 list?

The CRN MSP 500 list is like a special yearbook that CRN puts out every year. It highlights the best companies in North America that help other businesses manage their computer systems and technology. These companies, called Managed Service Providers (MSPs), are super important because they help businesses run smoother, make their tech easier to handle, and get the most out of the money they spend on technology.

What are the different categories on the MSP 500 list?

CRN splits the MSP 500 list into three groups to make it easier to find the right help. There's the Pioneer 250 for companies that focus on smaller and medium-sized businesses. Then there's the Elite 150, which is for bigger MSPs that offer a wide range of services, both at your location and in the cloud. Lastly, the Managed Security 100 is for MSPs that are experts in keeping things safe in the cloud.

When will the 2025 MSP 500 list be available?

You can find the full list of top MSPs in the February 2025 issue of CRN Magazine. It will also be posted online on CRN's website, www.crn.com/msp500, starting on February 10, 2025. So, mark your calendars if you're looking for a great tech partner!

Why are Managed Service Providers (MSPs) so important for businesses?

MSPs are like superheroes for businesses when it comes to technology. They help make things run more efficiently, meaning less hassle and fewer problems. They also simplify complex tech stuff, so business owners can concentrate on what they do best – running their company – instead of worrying about IT issues. Plus, they help make sure businesses get the best value for their technology spending.

How does CRN decide which MSPs make the list?

CRN looks at how well these MSPs help their customers. They consider if the MSPs offer new and smart ways to handle technology, if they help businesses save money and run better, and if they can help companies grow. The goal is to recognize the companies that truly help businesses succeed by taking care of their technology needs.

What does it mean if an MSP is on the Elite 150 list?

If an MSP is on the Elite 150 list, it means they are a top-tier provider. These companies usually offer a broad mix of services, handling both technology that's physically in your office and services that are managed over the internet (in the cloud). They are often geared towards helping larger businesses, like mid-sized companies and big corporations, with their complex IT needs.