Discover Top IT Support Engineer Jobs in Los Angeles for 2026

Looking for jobs for IT support engineers in Los Angeles for 2026? The tech landscape is always changing, and so are the roles available. Whether you're just starting out or you've been in the field for a while, there are plenty of opportunities. This article breaks down some of the top job titles you might see popping up in LA.

Key Takeaways

• Technical Support Engineer roles often involve troubleshooting and fixing customer problems, managing requests, and working with different teams.

• Many positions offer flexibility, with options for remote, hybrid, or in-office work in Los Angeles.

• Salaries can vary widely, with some junior roles starting around $27-$30 per hour and senior positions reaching up to $151K annually.

• Skills like .Net, AWS, Azure, Python, SQL, and various CRM tools are frequently mentioned in job descriptions.

• The demand spans various industries, including AI, Fintech, Software, and Healthcare, indicating a broad job market for IT support.

1. Technical Support Engineer

So, you're looking into becoming a Technical Support Engineer in Los Angeles for 2026? That's a solid choice. These folks are the backbone of keeping technology running smoothly for businesses and customers alike. They're the problem-solvers who jump in when something goes wrong with software, hardware, or networks. It's a role that requires a good mix of technical smarts and people skills, which can be a pretty interesting combination.

Think about it: one minute you might be digging into code or system logs, and the next, you're explaining a complex issue to someone who just wants their computer to work. It's not always glamorous, but it's definitely important work. Companies in LA, from big tech firms to smaller startups, all need these engineers to keep their operations humming.

Here's a general idea of what you might be doing:

• Troubleshooting and fixing technical problems reported by users.

• Managing support tickets and making sure they get resolved in a timely manner.

• Working with other teams, like development or product, to figure out bigger issues or suggest improvements.

• Keeping documentation up-to-date so everyone knows how things work.

Some common skills you'll see listed for these jobs include things like Windows, Linux, cloud platforms (AWS, Azure, GCP), and various programming or scripting languages like Python or Java. It really depends on the company and what kind of tech they use.

The day-to-day can vary a lot. Some days are packed with urgent issues that need immediate attention, while others might involve more proactive work like improving support processes or helping with system upgrades. It's a dynamic field where you're always learning something new because technology doesn't stand still, right?

Salaries can also be all over the place, but for a Technical Support Engineer role in LA, you might see ranges from around $60K to well over $100K annually, depending on your experience level and the specific company. Junior roles might start lower, while senior positions can command quite a bit more.

2. Technical Support Specialist

A Technical Support Specialist is your go-to person when things get a little tricky with software or hardware. They're the ones who help figure out why your computer is acting up or why that program isn't running right. Their main job is to make sure users can actually use the tech they're supposed to. Think of them as the detectives of the IT world, piecing together clues to solve problems.

These roles often involve a mix of tasks, and the specifics can change depending on the company. Here's a general idea of what you might be doing:

• Troubleshooting software glitches and hardware malfunctions.

• Guiding users through setup processes or software installations.

• Documenting solutions and common issues so others can learn.

• Communicating with different teams to get problems fixed.

Some Technical Support Specialist jobs might focus more on specific software, like managing product entries in a CRM system or generating reports. Others could be more general, helping with anything from network issues to user account problems. The pay can vary quite a bit, too. For example, some junior roles might be around $60K-$90K annually, while more experienced specialists could see salaries in the $82K-$132K range.

When you're looking at these jobs, pay attention to the tools they mention. Knowing things like Google Suite, MS Office, or specific CRMs like Zoho can really make you stand out. It's all about being able to jump in and help users get back to work without too much fuss.

It's a role that requires patience and a knack for explaining technical things in a way that makes sense to everyone. You're not just fixing problems; you're helping people get their work done.

3. Client Support Analyst

Client Support Analysts are the folks who bridge the gap between a company's technical products and the people using them. They're not just fixing bugs; they're really about making sure customers have a smooth experience with the software or system they're using. This often involves digging into issues with warehouse management systems or other business applications, figuring out what's going wrong, and then explaining it in a way that makes sense to the client.

A key part of this role is translating complex technical problems into understandable solutions for non-technical users.

Here's a look at what a Client Support Analyst might do:

• Troubleshoot software application issues.

• Communicate with clients to gather information and provide updates.

• Create and update documentation for internal and external use.

• Support the implementation of new software features.

Some positions might focus on specific systems, like those involving SQL Server or reporting tools. You might find roles that require a good grasp of databases and how to query them to find the root cause of a problem. It's a job that requires patience and a knack for problem-solving, often involving remote client support analyst positions in the Los Angeles area.

The day-to-day can involve a mix of reactive problem-solving and proactive system monitoring. Analysts need to be organized, keeping track of multiple client issues simultaneously and prioritizing them based on urgency and impact. Building good relationships with clients is also a big part of the job, making them feel heard and supported.

Salaries can vary, but you'll often see ranges like $94K-$142K annually for these roles in Los Angeles, depending on experience and the specific company.

4. Technical Support Supervisor

So, you've been doing the tech support thing for a while, maybe you're a Senior Engineer or a Specialist, and you're thinking about stepping up. That's where the Technical Support Supervisor role comes in. It's not just about fixing problems anymore; it's about making sure the whole team is doing a good job fixing problems.

This job is all about leading a team to keep clients happy and systems running smoothly. You're the go-to person when things get really tricky, or when a client is just not satisfied. You'll be managing schedules, making sure everyone has the training they need, and generally keeping the department on track. It's a step up from just being an individual contributor, requiring a different set of skills – more people-focused, you know?

What does a typical day look like? Well, it can vary a lot, but here are some common duties:

• Handling escalated support tickets that the regular team couldn't resolve.

• Monitoring team performance and providing feedback or additional training.

• Working with other departments to improve support processes and tools.

• Ensuring client satisfaction by checking in on major issues or accounts.

• Helping to recruit and onboard new support staff.

In Los Angeles for 2026, you'll likely find these roles in companies that deal with software, logistics, or financial services, places where smooth operations are a big deal. The pay can be pretty good too, often in the range of $70K to $80K annually, sometimes more depending on the company and your experience.

Being a supervisor means you're the bridge between the frontline support staff and upper management. You need to understand the technical issues but also be able to communicate effectively about team performance and client needs. It's a balancing act, for sure.

5. Advanced Technical Support Engineer

So, you've been doing tech support for a while, and now you're looking to step things up? That's where the Advanced Technical Support Engineer role comes in. These folks aren't just fixing basic problems; they're tackling the really tricky stuff that requires a deeper dive into systems and often involves working closely with development or engineering teams. Think of them as the troubleshooters' troubleshooters.

This job usually means you've got a solid background in specific technologies, maybe cloud platforms like AWS or Azure, or complex software systems. You'll be the go-to person when standard solutions don't cut it. It's a position that demands a lot of problem-solving skills and the ability to stay calm under pressure, especially when a major system is down.

Here's a look at what you might be doing:

• Diagnosing and resolving complex hardware and software issues.

• Collaborating with product development teams to identify and fix bugs.

• Creating detailed technical documentation and knowledge base articles for less experienced staff.

• Mentoring junior support engineers.

• Developing and implementing new support strategies or tools.

Some companies might even look for experience with specific tools or programming languages, depending on their product. For instance, you might see requirements for things like:

Skill Area	Examples
Cloud Platforms	AWS, Azure, GCP
Scripting/Languages	Python, Shell Scripting, Java
Databases	MySQL, PostgreSQL, Oracle
Ticketing Systems	Jira, Zendesk
Version Control	Git

This role is all about going beyond the surface level. It requires not just knowing how things work, but understanding why they break and how to prevent it from happening again. You're often the bridge between the customer's problems and the company's solutions.

If you enjoy unraveling technical puzzles and want to make a significant impact on how a product performs for users, an Advanced Technical Support Engineer position in Los Angeles could be your next big move.

6. Technical Customer Support Representative

So, you're looking at jobs for a Technical Customer Support Representative in Los Angeles for 2026? This role is all about being the friendly voice and helpful brain for customers who are having trouble with a product or service, usually something techy. Think of it as being a detective, but instead of a crime scene, you're investigating why a website isn't loading right or why a piece of software is acting up.

These reps are the first line of defense when things go wrong, making sure customers feel heard and helped. They don't just fix problems; they also explain things clearly, often guiding users through steps on the phone, through email, or via live chat. It's a job that requires patience, good communication skills, and a knack for figuring out technical puzzles.

Here's a general idea of what you might be doing:

• Troubleshooting common technical glitches.

• Explaining how to use features or set up products.

• Escalating more complex issues to higher-level support teams.

• Documenting customer interactions and solutions.

• Providing feedback to product teams about recurring problems.

While the pay can vary, entry-level positions often fall in the range of $19-$21 per hour, which is pretty standard for a role that requires specific technical know-how but might not need a four-year degree right off the bat. It's a great starting point if you're interested in the tech world and enjoy helping people.

This position is really about bridging the gap between complex technology and everyday users. You're the one who makes sure the tech works for people, not the other way around. It involves a lot of listening, problem-solving, and clear communication to get users back on track.

7. Technical Support Associate

So, you're looking at the Technical Support Associate role in Los Angeles for 2026? This is often an entry-level position, a great place to start if you're getting into IT support. Think of it as the first line of defense when customers run into computer problems.

These folks usually handle the basic stuff – password resets, software installation questions, or figuring out why the printer isn't working. They're the ones who make sure the everyday tech hiccups don't stop people from getting their work done. It's a role that requires patience and a knack for explaining things clearly, even if you're talking to someone who barely knows how to turn on their computer.

Here's a general idea of what you might be doing:

• Answering calls, emails, or chat messages from users with tech issues.

• Logging all the problems and what you did to fix them in a system.

• Escalating more complicated problems to higher-level support staff.

• Helping with basic network or hardware troubleshooting.

It's not always glamorous, but it's super important. You'll learn a ton about different software and hardware, and how to deal with all sorts of personalities. Plus, there are quite a few IT support job openings in Los Angeles, so keeping an eye out for these associate roles is a smart move.

This position is all about problem-solving and customer service. You're not expected to be a wizard right away, but you do need to be willing to learn quickly and be a good communicator. It's a stepping stone to bigger and better things in the tech world.

While specific salary ranges can vary a lot depending on the company and your exact duties, entry-level associate roles might fall somewhere in the $40,000 to $60,000 range annually. It's a solid starting point for a career in technology.

8. Publisher Operations Specialist

So, what exactly does a Publisher Operations Specialist do in Los Angeles these days? It's a role that sits right at the intersection of technology and business, making sure everything runs smoothly for companies that work with publishers. Think of them as the backstage crew for a big show, making sure the lights are on, the sound is good, and the performers can do their thing without a hitch.

These specialists are key players in managing and optimizing the platforms that connect advertisers and content creators. They're involved in everything from bringing new clients onto the system to keeping an eye on how well everything is performing. Their main goal is to ensure the publisher platform operates without a hitch, which means a lot of monitoring and quick fixes when things go sideways.

Here's a breakdown of what you might be doing:

• Client Onboarding: Helping new publishers get set up on the platform, guiding them through the process, and making sure they understand how to use the tools.

• Performance Monitoring: Keeping a close watch on key metrics to see how the platform is doing and identifying areas for improvement.

• Troubleshooting: When issues pop up – and they always do – you'll be the one digging in to figure out what's wrong and how to fix it, often working with different tech teams.

• Optimization: Looking for ways to make the platform work better, faster, and more efficiently for everyone involved.

This job often requires a good mix of technical know-how and people skills. You'll need to understand the tech side of things, like how ad tech or marketing tech platforms function, but also be able to communicate clearly with clients and internal teams. It's a role that can be pretty dynamic, with new challenges popping up regularly.

The salary range for a Publisher Operations Specialist in Los Angeles typically falls between $70,000 and $80,000 annually. This position is generally considered mid-level, meaning it requires some experience but isn't necessarily for seasoned veterans. It's a solid spot for someone looking to grow within the tech and advertising space.

Skills that are really helpful for this job include data analysis, understanding AI (especially in marketing tech), and strong platform management abilities. If you're someone who likes solving puzzles and making systems work better, this could be a great fit for you.

9. Lead Technical Support Specialist

Alright, so you've been around the block a few times in tech support, right? A Lead Technical Support Specialist role is kind of the next step up from just being a regular specialist. You're not just fixing problems anymore; you're helping guide the team that fixes problems. Think of it as being the go-to person when things get a bit tricky or when a junior team member needs a hand.

This position often involves mentoring junior staff and ensuring the team's overall performance stays high. It's about making sure everyone else is doing their best work and that the clients are happy, not just with the fixes, but with the whole support experience.

What does a typical day look like? Well, it can vary, but here are some common duties:

• Handling escalated customer issues that the regular team couldn't solve.

• Training new support staff on company products and support procedures.

• Monitoring support ticket queues and making sure things are getting resolved in a timely manner.

• Working with other departments, like product development, to give feedback on common customer issues.

• Helping to create and update support documentation and knowledge base articles.

Sometimes, you might even be involved in planning how the support team operates or suggesting improvements to the tools they use. It's a role that requires a good mix of technical know-how and people skills. You need to be able to understand the tech, but also communicate effectively and lead others.

The transition to a lead role means you're expected to have a solid grasp of the company's products and common issues. You'll be the one people turn to for advice, so having a deep well of experience to draw from is pretty important. It's less about just closing tickets and more about building a strong, effective support function.

Salaries for these kinds of roles in Los Angeles can really depend on the company and the specific responsibilities, but you're generally looking at a good bump from a standard specialist position. We've seen ranges from around $82K to $132K annually, and sometimes even higher for more senior lead positions.

10. Technical Support Engineer I

So, you're looking at entry-level IT support roles, huh? The Technical Support Engineer I position is often where many folks start their journey in the tech support world. It's all about getting your hands dirty with the day-to-day issues that users and clients run into.

This role is your first real step into troubleshooting and problem-solving within a company's IT infrastructure. You'll be the first line of defense, helping people with everything from software glitches to basic hardware problems. It's a learning experience, for sure, and you'll pick up a ton about how systems work and how to fix them when they don't.

What you'll likely be doing:

• Responding to support tickets and requests.

• Diagnosing and resolving common technical problems.

• Escalating more complex issues to senior engineers.

• Documenting solutions and troubleshooting steps.

• Assisting with software installations and updates.

Some companies might even have you working with specific platforms or software, like the TrakSYS platform mentioned in some job descriptions. This means you'd be focused on supporting that particular system, learning its ins and outs.

The pay for these roles can vary quite a bit, but you'll often see figures ranging from around $27-$30 per hour, or sometimes an annual salary in the $50K-$70K range. It really depends on the company and the specific responsibilities.

It's a great place to build a foundation. You'll get familiar with common tools and technologies, and you'll start to understand the importance of clear communication when you're helping someone who's really frustrated with their computer. If you're looking for a way to get into the IT field, this is a solid starting point. You can find many such opportunities, including remote tech support jobs in Los Angeles, CA, on sites like Indeed.

Are you looking for a role where you can help people with their tech problems? As a Technical Support Engineer I, you'll be the first point of contact for users needing assistance. You'll troubleshoot issues, guide them through solutions, and make sure everything runs smoothly. If you're good at solving problems and enjoy helping others, this could be the perfect fit for you! Learn more about this exciting opportunity and how you can join our team by visiting our website today.

Wrapping Up Your LA Tech Support Job Hunt

So, that's a look at the IT support engineer jobs popping up in Los Angeles for 2026. It seems like there are quite a few openings, whether you're just starting out or have been doing this for a while. Many roles offer flexibility, with options for remote, hybrid, or in-office work, which is pretty cool. The salaries seem to vary, but there's definitely potential for good pay. Keep an eye on these listings and good luck with your job search!

Frequently Asked Questions

What kind of jobs are available for IT Support Engineers in Los Angeles for 2026?

In Los Angeles for 2026, you can find many IT support jobs like Technical Support Engineer, Specialist, Analyst, and Supervisor. There are also roles for Associate and Customer Support Representatives, plus some special ones like Publisher Operations Specialist.

What are the typical salary ranges for these jobs?

Salaries can vary a lot! Some entry-level jobs might pay around $27-$30 per hour, while others offer annual salaries from $50K up to $150K or more, depending on your experience and the specific role.

Do I need specific technical skills for these roles?

Yes, many jobs require skills in areas like .Net, AWS, Azure, Docker, GCP, Java, JavaScript, Python, and Windows. Some roles might also need knowledge of specific software like Zoho CRM, Salesforce, or JIRA.

Are these jobs mostly in-office or can I work remotely?

You'll find a mix! Many positions offer remote or hybrid work options, meaning you can work from home sometimes or all the time. However, some jobs are strictly in-office.

What's the difference between a Technical Support Engineer and a Specialist?

An Engineer usually dives deeper into fixing complex technical problems and might work more closely with product development. A Specialist often focuses on managing support requests, documentation, and coordinating with different teams to help customers.

What does 'Junior', 'Mid-level', or 'Senior-level' mean for these jobs?

'Junior' means it's an entry-level or early-career position, often for those with less experience. 'Mid-level' is for those with a few years of experience, and 'Senior-level' is for experienced professionals who might lead teams or handle the most challenging issues.