How to Find IT Support Jobs Remote: 7 Proven Strategies for Success

Brian Mizell
14 hours ago
9 min read

Looking for it support jobs remote can feel like hunting for a needle in a haystack. There are so many job boards and filters, it gets confusing fast. I spent hours clicking through sites only to find old listings or dead links. Here, I’ll share seven simple ways to find real remote IT support gigs without wasting time.

Key Takeaways

Search FlexJobs and Remote.co for vetted remote IT support job listings
Use the "remote" filter on Dice and Stack Overflow Jobs to narrow down openings
Keep your LinkedIn profile current and set up job alerts on Indeed
Check company reviews on Glassdoor before you hit send on your application
Apply quickly and weave "it support jobs remote" into your resume and cover letter

1. FlexJobs

FlexJobs is a pretty solid option if you're serious about finding remote IT support jobs. I've heard good things about it from other people who've used it. The big selling point is that they vet all their listings, so you're less likely to run into scams or low-quality gigs.

It's not free, though. You have to pay for a subscription, which some people might not like. But honestly, if it saves you time and frustration by filtering out the junk, it might be worth it. They specialize in vetted remote positions, part-time, and flexible jobs, so it's not just remote stuff, which is cool.

I remember when my friend Sarah was looking for a remote job. She spent hours on other job boards, only to find that most of the listings were either fake or not really remote. She finally signed up for FlexJobs, and within a week, she had a legitimate offer. The peace of mind knowing the jobs are screened is a big plus.

Here's a quick rundown of what you can expect:

Vetted Listings: They actually check the jobs to make sure they're legit.
Variety of Options: Not just full-time remote, but also part-time and flexible gigs.
Specific Categories: You can narrow down your search to IT support roles pretty easily.

2. Remote.co

Remote.co is another solid platform to explore when you're on the hunt for remote IT support jobs. It's been around for a while and has built a reputation for connecting job seekers with companies that are serious about remote work. What I like about Remote.co is that they don't just aggregate job postings; they also offer resources and articles about remote work, which can be super helpful if you're new to the whole work-from-home thing.

Remote.co focuses specifically on companies with established remote work programs. This means you're less likely to stumble upon a company that's just testing the waters with remote work and might not have the infrastructure or support in place to make it a good experience. It's a curated approach that can save you a lot of time and frustration.

They also have a pretty active blog and community, so you can get tips and advice from other remote workers. It's always good to hear from people who are already doing what you want to do, right?

One thing to keep in mind is that Remote.co tends to list more mid-level to senior-level positions. So, if you're just starting out in IT support, you might need to dig a little deeper to find entry-level roles. But don't let that discourage you! It's still a great resource to have in your job search toolkit.

Here's a quick rundown of what you can expect from Remote.co:

A focus on established remote companies.
A curated list of job postings.
Resources and articles about remote work.
A community forum for remote workers.

If you're looking for a remote Python job, Remote.co is worth checking out. They often have listings for IT support roles within companies that use Python extensively, so it could be a good fit if you have those skills.

3. Dice

Dice has been around for ages, and it's still a solid option for tech jobs. I remember when I first started looking for IT work, Dice was one of the first sites I checked. It's like the old reliable of tech job boards. It might not be the flashiest, but it gets the job done.

Dice is particularly strong for those in highly specialized IT fields. You can really drill down and find positions that match your specific skillset. Plus, a lot of companies that post on Dice are specifically looking for experienced professionals, so it can be a good place to find more senior-level roles.

Dice isn't just a job board; it also offers resources like salary information and career advice. It's worth checking out, especially if you're looking for something beyond just a basic job listing. I've found that sometimes the smaller companies that post there are more open to remote arrangements, too.

I've heard mixed reviews about Dice. Some people swear by it, saying they found their dream job there. Others say it's full of outdated listings and spam. I think it really depends on your specific field and how diligent you are in your search. It's definitely worth a look, but don't put all your eggs in one basket.

Here's a quick rundown of what makes Dice stand out:

Extensive database of tech-specific jobs.
Tools for salary comparison and career planning.
Focus on connecting tech professionals with employers.

4. Stack Overflow Jobs

Stack Overflow isn't just for asking coding questions; it's also a surprisingly good place to hunt for IT support jobs. The platform is heavily geared towards tech professionals, making it a natural habitat for companies seeking IT support staff.

I've found that the job board on Stack Overflow tends to list positions that require a solid understanding of technical concepts, so it's a great fit if you're someone who enjoys troubleshooting complex issues. It's not just about fixing printers; it's often about diving into server problems, network configurations, and software glitches.

Here's what I like about using Stack Overflow for job searching:

The focus is on tech roles, so you don't have to sift through tons of irrelevant listings.
Many listings come from companies that value technical skills and are willing to pay for them.
You can often get a sense of the company culture from their presence on the Stack Overflow platform.

I remember one time I found a job listing on Stack Overflow that perfectly matched my skillset. The company was looking for someone with experience in Linux server administration and network security. I applied, and during the interview, we ended up discussing some of the solutions I had posted on Stack Overflow. It was a great way to showcase my knowledge and passion for the field.

So, if you're serious about finding a remote IT support job, don't overlook Stack Overflow. It might just be the hidden gem you've been searching for.

5. LinkedIn

LinkedIn is more than just a place to update your resume; it's a powerful tool for finding IT support jobs. I've had some luck just by being active and engaging with posts in my field. It's all about visibility, right?

LinkedIn's job board is pretty robust, and you can filter specifically for remote positions. Plus, you can set up job alerts so you don't miss anything new. I get emails every day with fresh listings, which is super helpful.

Here's a few things I've found useful:

Network, network, network: Connect with people in IT support, even if you don't know them well. You never know where a lead might come from.
Optimize your profile: Make sure your skills and experience are clearly listed. Use keywords that recruiters are likely to search for. Think of it as optimizing your job search.
Engage with relevant content: Comment on posts, share articles, and participate in groups related to IT support. It shows you're active and knowledgeable.

I once landed an interview just because I left a thoughtful comment on a LinkedIn post. The hiring manager saw it, checked out my profile, and reached out. It was totally unexpected, but it proves that being active can pay off.

LinkedIn also lets you directly message recruiters, which can be a game-changer. Don't be afraid to reach out and introduce yourself. Just make sure your message is personalized and professional. I usually try to find something specific about the company or the recruiter to mention in my message. It shows I've done my homework. I've found that a personalized message goes a long way in getting a response.

6. Indeed

Indeed is a massive job board, and that's both a blessing and a curse. You'll find tons of listings, but sifting through them can take time. I've had some luck using Indeed's advanced search features to really narrow down my search for remote IT support roles. It's worth setting up job alerts, too, so you get notified when something new pops up.

I've found that being super specific with my keywords on Indeed helps a lot. Instead of just 'IT support,' try 'remote help desk analyst' or 'work from home tech support specialist.' It cuts down on the irrelevant results.

Here's what I usually do:

Use specific keywords: Don't just type "IT support." Be precise.
Filter by location: Specify "remote" or your preferred location if you want something local.
Set up alerts: Get notified when new jobs matching your criteria are posted.

I've also noticed that some companies post the same job on multiple platforms, so you might see the same listing on Indeed and LinkedIn. It's a good idea to check both to see if there are any differences in the job description or application process. You can find remote technical support positions here.

7. Glassdoor

Glassdoor is another popular site that people use to find jobs, and it's worth checking for remote IT support roles. What's cool about Glassdoor is that it's not just a job board; it also has company reviews, salary information, and interview insights. This can be super helpful when you're trying to figure out if a company is a good fit for you. You can search specifically for "remote IT support" jobs and filter by location (or lack thereof, if it's fully remote).

One thing I like to do is read the company reviews before I even apply. It gives you a sense of what it's like to work there, straight from the employees. Look for patterns in the reviews – are people consistently saying the same good or bad things? That can be a real eye-opener. Also, check out the reported salaries for technical support positions to make sure the pay is in line with your expectations.

Glassdoor can be a great resource for getting the inside scoop on companies. It's not just about finding a job; it's about finding the right job. Take the time to read reviews and research salaries – it could save you from a bad work experience down the road.

Here's a quick rundown of what makes Glassdoor useful:

Company Reviews: Get insights into company culture, management styles, and work-life balance.
Salary Data: See what other people in similar roles are earning.
Interview Questions: Prepare for your interviews with real questions asked by other candidates.

Glassdoor also has a feature where people can rate the CEO, which is kind of interesting. It gives you a sense of how the leadership is perceived by the employees. It's just another piece of the puzzle when you're trying to make an informed decision about where to work. Don't underestimate the power of doing your homework before you apply!

Glassdoor shows real opinions from people like you. We read every comment and use it to get better. Your honest thoughts help us a lot. Want to see more? Visit our website now to learn all about what we do.

Conclusion

Looking for remote IT support work can feel like a puzzle, but with these seven tips you’re ahead of the game. Start by setting clear targets and tweaking your resume so it really shows what you can do. Then, hit the right job boards, tap your contacts, and stay on top of new listings. Remember to apply fast, follow up kindly, and get ready for video calls. You’ll run into bumps—maybe a reply falls through or an interview stumbles—but keep at it. Stick with the process, learn as you go, and you’ll soon be writing support tickets from your home office.

Frequently Asked Questions

How can I tell if a job is really remote?

Check the job listing for terms like “100% remote” or “work from home.” Read the description to see if they mention any in-office days or travel requirements.

What skills do I need for a remote IT support job?

You should know how to troubleshoot computers and networks. Basic knowledge of Windows, Mac, or Linux helps. Good communication, patience, and clear writing also matter.

How do I make my profile stand out on FlexJobs?

Write a clear headline and summary. List your IT support wins, tools you use, and any certifications. Keep your profile photo and layout neat and professional.

Are there any fees to use Remote.co or FlexJobs?

FlexJobs asks for a subscription fee after a free trial. Remote.co is free for job seekers—it lets you browse and apply without a charge.

Can LinkedIn help me find remote IT support jobs?

Yes. Use keywords like “remote IT support” in your headline and summary. Join related groups, connect with industry people, and turn on your “Open to Work” badge.